Refunds & Cancellation

Try before you pay, cancel anytime, and if a charge was a mistake, tell us within 7 days and we'll refund it in full.

• You can cancel any subscription at any time. Access continues to the end of the period you've paid for; after that the account becomes read-only. Nothing is deleted.
• If you write to us within 7 days of a charge, we refund that charge in full. After 7 days, the paid period simply runs out; we don't make partial or pro-rata refunds.

If you've paid for Lite and haven't yet generated a schedule for that project, we'll refund it in full on request. Once a schedule has been generated, the fee is non-refundable.

Refunds go back to the original payment method through Razorpay, normally within 5–7 working days, and include the GST charged on the refunded amount.

Email contact@ninana.in from the email or mobile number on the account, with the payment reference. That's all we need.